Transforming Work Woes: Channeling Hard Work into Your Ticket to a Brighter Future

WEBVTT

00:00:01.663 --> 00:00:05.072
Hello and welcome to underdogs, bootstrappers and game changers.

00:00:05.072 --> 00:00:13.869
This is for those of you that are starting with nothing and using business to change their stars, motivating people who disrupted industry standards.

00:00:13.869 --> 00:00:17.085
This is the real side of business.

00:00:17.085 --> 00:00:18.250
This isn't Shark Tank.

00:00:18.250 --> 00:00:23.032
My aim with this podcast is to take away some of the imaginary roadblocks that are out there.

00:00:23.032 --> 00:00:27.652
I want to help more underdogs, because underdogs are truly who change the world.

00:00:27.652 --> 00:00:30.228
This is part of our Content for Good initiative.

00:00:30.228 --> 00:00:35.152
All the proceeds from the monetization of this podcast will go to charitable causes.

00:00:35.152 --> 00:00:36.947
It's for the person that wants it.

00:00:39.280 --> 00:00:43.993
Hello and welcome once again to Underdogs, bootstrappers, game Changers.

00:00:43.993 --> 00:00:45.953
Another exciting episode.

00:00:45.953 --> 00:00:49.064
I'm going to welcome back Essence and Adelaide.

00:00:49.064 --> 00:00:50.969
Thank you so much for being here.

00:00:50.969 --> 00:00:58.695
So, as always, I have somewhere we're trying to go and today we're trying to go into.

00:00:58.695 --> 00:01:06.617
You're not doing it for them, you're doing it for you and your story is beautiful.

00:01:06.617 --> 00:01:08.100
We've had that on episode eight.

00:01:08.100 --> 00:01:12.212
We'll probably dive just a little bit back into that too, and then how you guys came about.

00:01:12.212 --> 00:01:21.173
But you guys are perfect for this message that I think the opposite is being portrayed in this world and I think it's dangerous, especially to underdogs and their futures.

00:01:21.173 --> 00:01:25.989
So, without further ado, welcome and let's jump into this thing.

00:01:25.989 --> 00:01:34.909
So, essence, if you could just slightly, in case somebody didn't see episode eight, could you rehash the story of like how you started first business?

00:01:35.519 --> 00:01:36.281
Yeah, absolutely.

00:01:36.281 --> 00:01:47.750
Well, I started doing hair at a very young age and I just realized I had a great passion for it and so I kind of like didn't want to do it as much because I thought it was going to be like a hustle as opposed to something that was a viable business.

00:01:47.750 --> 00:02:00.953
But later on in my journey I actually had to change the law in the state of Arizona, which opened up the doors for me to actually do it professionally, and so I've been in the hair industry for 20 plus years.

00:02:00.953 --> 00:02:03.524
I mean, the law was changed 20 years ago, which is crazy to me.

00:02:03.563 --> 00:02:06.168
So I know I was doing here almost a decade before that.

00:02:06.168 --> 00:02:16.100
And so we're here now, you know, still growing the business, and never thought that I would be, you know, this far into it because it was just a hustle and a hobby you know.

00:02:16.442 --> 00:02:22.989
You know like I wish I could say it better Like I'm thinking about Yosemite Sam and he, like he fires the guns in the air and he's like I'm a rootin tootin.

00:02:22.989 --> 00:02:27.735
It's like you're a small business starting law changing.

00:02:27.735 --> 00:02:29.736
You know like now, school owning.

00:02:29.736 --> 00:02:32.060
You know like I think your story is amazing, thank you.

00:02:32.060 --> 00:02:40.520
So how did Adelaide come into your life, like which one of you guys wants to take over, and like enter Adelaide when did that happen?

00:02:40.920 --> 00:02:43.747
I mean, we met, I met her at a very early age.

00:02:43.747 --> 00:02:48.902
Well, her, she was really young, but she can kind of speak to it Okay, oh gosh, okay.

00:02:49.304 --> 00:02:57.021
So yeah, I was 15 and we met at church and she was like she saw my siblings and cousins hair.

00:02:57.021 --> 00:02:59.127
She was like who did their hair?

00:02:59.127 --> 00:03:02.361
And of course somebody told her it was me and she was like you did that.

00:03:02.361 --> 00:03:05.387
I was like, yeah, and then she had just opened the salon.

00:03:05.387 --> 00:03:07.350
So this is a short version.

00:03:07.350 --> 00:03:14.691
And then she pretty much just invited me to start working there and it's just been, I guess, history since then.

00:03:14.691 --> 00:03:21.263
I didn't stay at 15 and work continuously.

00:03:22.545 --> 00:03:42.425
I came in, I worked for a short period of time and then I finished high school because I was super, super, I was definitely a nerd I was into, like I was super involved in school and so I just didn't have the capacity to like do hair essentially professionally professionally at that time.

00:03:42.425 --> 00:03:48.304
But I maintained a relationship with her so I would always come and visit, stop by.

00:03:48.304 --> 00:03:59.489
And then my freshman year of college, I was trying to find a job and literally I'm like I feel so qualified and I was getting nothing.

00:03:59.489 --> 00:04:10.825
And I also realized I was being very honest about where I was and what my abilities were and I didn't know that that was like not a thing You're supposed to embellish a little bit.

00:04:10.825 --> 00:04:11.669
I didn't know that.

00:04:11.669 --> 00:04:17.473
And so me, being super honest, it was like not getting me a job and I was okay with that.

00:04:17.473 --> 00:04:19.548
But you know, god always works for us.

00:04:19.548 --> 00:04:26.069
But she had run into my sister and my sister was like China is trying to get ahold of you.

00:04:26.470 --> 00:04:26.591
Oh.

00:04:27.000 --> 00:04:30.771
And so then she called me and was like do you want to, you want to come back?

00:04:30.771 --> 00:04:34.600
And I was like yes, Like and, and I've been ever since.

00:04:34.600 --> 00:04:37.504
So it's been a continuous what?

00:04:37.504 --> 00:04:41.091
Uh, 14 years now.

00:04:41.273 --> 00:04:42.134
Yeah, that's amazing.

00:04:42.519 --> 00:04:51.629
So a continuous 14 years, but yeah, just started at 15 and then maintaining that relationship, it was always good and now literally like we're sisters and it's just the greatest.

00:04:52.360 --> 00:04:54.906
So basically, like it sounds like, so you recognized her talent.

00:04:55.367 --> 00:04:57.132
Yeah, yes, it spoke.

00:04:57.132 --> 00:05:04.232
I mean, when I seen the work I was just like, okay, I know that I just opened the salon and I'm looking for a potential stylist and talent.

00:05:04.232 --> 00:05:17.690
And so when I met her sister and she pointed to her and she just looked so young, I'm just like, well, I'll at least talk to her and talk to her mom and just ask her is it something that, even if she's not ready now, that she can come work in the summers and, you know, intern or something like that?

00:05:17.690 --> 00:05:19.184
And so that's how it was established?

00:05:19.184 --> 00:05:21.430
But it was the work that that drew me for sure.

00:05:21.610 --> 00:05:26.654
Yeah, so you originally were like interning there over the summers or like how did that originally start?

00:05:26.675 --> 00:05:31.968
No, I was coming in on Saturdays and just working and I was already doing hair.

00:05:31.968 --> 00:05:42.814
I had been doing hair prior to that for many years, so by then I was at least like five to seven years in like doing it a lot and, yes, I was 15.

00:05:42.814 --> 00:05:52.572
But I started really early doing like my family members hair, friends hair, my brother's friends hair, and so I had a lot of practice.

00:05:52.572 --> 00:05:55.668
But I never saw it as something that I could do professionally.

00:05:55.668 --> 00:06:13.279
And then when she like offered me the opportunity, it was just a, it was a seed at that time because I still continued through college and it never was encouraged for it to be a career, because people saw it in my life as more of a hobby.

00:06:13.680 --> 00:06:29.096
And so I didn't see it as a potential opportunity until my eyes were opened and, like, there were so many skills that I learned, disciplines that I learned being in that environment, that they carried on into college and vice versa.

00:06:29.959 --> 00:06:31.105
What's the hardest?

00:06:31.105 --> 00:06:34.750
I mean, either of you could answer this question at this point, but I'm going to focus on you.

00:06:34.750 --> 00:06:37.747
What is the hardest part about business?

00:06:38.701 --> 00:06:40.047
The hardest part about business?

00:06:40.047 --> 00:06:43.107
Oh, that's a good question.

00:06:43.206 --> 00:06:45.485
I mean, I think Think about it, because I know you know the answer.

00:06:45.747 --> 00:06:46.048
Yeah.

00:06:46.088 --> 00:06:46.629
Super clear.

00:06:47.600 --> 00:06:50.430
Well, I mean, I think you know we talked about this on our podcast.

00:06:50.430 --> 00:07:00.403
It's like you know the management of people, because it's you know their lives coming into the environment that you're trying to establish, and so now you're managing people and it's like I didn't get into it for this.

00:07:00.442 --> 00:07:11.836
You know, I wanted't get into it for this you know I wanted to get into it for the craft you know, but if you're really trying to grow then you have to have people and when people come, some potential problems you know you can only grow as good as your people are.

00:07:12.076 --> 00:07:23.410
Yeah, in fact I was listening to the story of oh Hubert Packard the other day and they used to always be hiring, you know, even if they didn't have positions open, because they knew they could only grow as fast as they had good people.

00:07:23.571 --> 00:07:23.730
Yeah.

00:07:23.831 --> 00:07:26.514
You know, and it's like I think that's what people don't realize.

00:07:26.514 --> 00:07:30.069
You know it's like before we dive really hard into that.

00:07:30.069 --> 00:07:33.326
You know it's like and you could go to episode one we talked about employees.

00:07:33.326 --> 00:07:37.226
You know it's the hardest part about business hands down, finding good people, right?

00:07:37.226 --> 00:07:43.911
So tell me how it happened that you went from like working there to partners.

00:07:44.331 --> 00:07:44.913
Yeah, yeah.

00:07:44.913 --> 00:07:51.382
Well, really quick, I have to go back to when I was looking for her.

00:07:51.382 --> 00:07:53.406
When I was looking for her, I didn't really have space for her, so the salon is full.

00:07:53.427 --> 00:07:58.709
You know all the chairs are full, clientele's popping, but she just kept coming up in my spirit and so I think it has to do.

00:07:58.709 --> 00:08:10.225
You're talking about looking for good people and I knew she was a really solid individual and she was really great at what she did, and even though I didn't have space for her, I just felt like I needed to, you know, contact her, and so when.

00:08:10.285 --> 00:08:11.367
I did contact her.

00:08:11.367 --> 00:08:16.673
We actually had to make a makeshift station, kind of like by the shampoo bowls.

00:08:16.673 --> 00:08:23.507
It wasn't even like a place to actually have a station, but we made it work and it did work out and so it was like there was room being made.

00:08:23.507 --> 00:08:30.355
But I didn't understand at that time that she was purposed to be there for the partnership that was going to come down the line.

00:08:30.396 --> 00:08:30.636
Yeah.

00:08:30.939 --> 00:08:35.032
But when it came into partnership, it just was a natural progression.

00:08:35.032 --> 00:08:55.208
I think that we just bonded in a way that I hadn't with any of the other stylists and I had employed countless stylists over the years but it was her leadership quality that made me recognize like she has great character, she has great integrity, she's she's just has a just a value and a standard for herself.

00:08:55.208 --> 00:08:57.474
That made me feel like I can trust her.

00:08:57.941 --> 00:09:11.027
And so I think we aligned in many ways that we didn't necessarily know in the very beginning, but it was like okay, she sees a vision, and then she also has vision within herself that complements the vision, and then we have the same values.

00:09:11.902 --> 00:09:13.840
Before you guys officially became partners?

00:09:13.840 --> 00:09:18.384
Is it safe to say that, like you felt like you'd put something on her and trust that it would get done?

00:09:19.080 --> 00:09:20.605
Absolutely, absolutely.

00:09:20.605 --> 00:09:34.370
I mean, we're talking like we've known each other for 17 years and 14 years working side by side, and so you know, there are areas that I just I just knew I could trust her and so there could have never been a partnership without me feeling that level of trust.

00:09:34.519 --> 00:09:44.282
Yeah, because, like, one of the hardest things like I've had in business is like knowing somebody is just going to pick this up and I don't have to circle back around on it Like people don't realize it.

00:09:44.282 --> 00:09:50.744
For business owners, that is invaluable, right, if you can leave something on somebody and know it's like law to get it done.

00:09:50.744 --> 00:09:54.533
So let me ask you this you just work there, it's her business.

00:09:54.533 --> 00:09:59.942
Before you were partners, why would you do anything above like what your actual station was Like?

00:09:59.942 --> 00:10:00.849
Why would you do more?

00:10:00.849 --> 00:10:01.716
Why would you be that go-to person?

00:10:01.716 --> 00:10:02.279
Why would you do more?

00:10:02.279 --> 00:10:02.820
Why?

00:10:02.840 --> 00:10:03.581
would you be that go-to person?

00:10:03.581 --> 00:10:13.802
I think I was that person before it was even a title involved and as she was saying, like that just was my standard and I also.

00:10:13.802 --> 00:10:15.466
I learned about my.

00:10:15.466 --> 00:10:17.231
I learned this about myself over the years.

00:10:17.231 --> 00:10:21.105
I had like a really deep rooted sense of loyalty.

00:10:21.105 --> 00:10:31.662
It was essence poured so much into me without this expectation of like oh, you owe me.

00:10:32.023 --> 00:10:33.527
It was never that, it was always.

00:10:33.527 --> 00:10:52.777
I'm going to pour this into you and, whether you give it back or not, like it is what it is, it felt like there was just this selfless pouring all the time and I felt like, if I did nothing else, let me show up and treat this baby like it's my baby.

00:10:52.777 --> 00:11:00.926
Let me show, let me do it as if it was my own, like I started to attach myself more to the vision and I really believed in it.

00:11:00.926 --> 00:11:02.562
I remember when I was even in college.

00:11:02.562 --> 00:11:06.869
I'm like, if I'm not doing hair here, I'm not doing hair anywhere.

00:11:06.869 --> 00:11:08.270
That's just how it was.

00:11:08.270 --> 00:11:12.001
It was like the only the only home for my gift.

00:11:12.001 --> 00:11:13.686
If that made, if that makes sense.

00:11:15.350 --> 00:11:16.753
And it was the one that I grew in.

00:11:16.753 --> 00:11:32.926
I developed so many skills and, like I studied every little movement, like what her fingers were doing, what her body positioning was when she's doing certain styles, how she engaged with clients, and it wasn't something like, oh, I'm going to study this, to mimic it or mock it.

00:11:32.926 --> 00:11:51.947
It just felt like, no, I'm learning so much, and there's a seed in me that just kept growing and growing as I studied these things, and so it was just taking on like I want to treat this as if it was mine, and so it was just taking on like I want to treat this as if it was mine, and I didn't even know the fullness of what that meant.

00:11:51.966 --> 00:11:58.208
until what, five years ago she well, essentially six years ago she was like what do you think about owning?

00:11:58.279 --> 00:12:04.509
And I was like I don't think about owning and like I had all intentions on being a therapist and going to school and finishing school.

00:12:04.509 --> 00:12:07.813
And she never made me feel like I had all intentions on being a therapist and going to school and finishing school and she never made me feel like I had to choose.

00:12:07.813 --> 00:12:15.908
It was just whatever God is leading you to do, like I'm with you, I support you and I felt like she genuinely did that.

00:12:15.908 --> 00:12:26.662
So it just made my decision like easier, because I felt like it was my decision and it wasn't our decision or there was no leverage with whatever that decision was.

00:12:26.662 --> 00:12:38.751
Um, so yeah, I feel like I I was able to grow and nurture so many gifts in me in a space that I could safely do that and I just I'm like I'm not going anywhere.

00:12:39.301 --> 00:12:44.283
And then it just became clear and clear like, oh, god has assigned us to each other's lives forever.

00:12:44.283 --> 00:12:47.892
It wasn't like, oh, this is just for a couple of years.

00:12:47.892 --> 00:12:52.671
And when I think that clicked, it was like we just start running.

00:12:52.671 --> 00:12:55.388
Yeah, I don't know how to describe it.

00:12:56.160 --> 00:12:58.269
How many people had you poured into that?

00:12:58.740 --> 00:13:02.551
You put me on the spot on episode eight you know, so I'm going to put you right back on the spot.

00:13:09.120 --> 00:13:10.325
How many people had you poured into and to be disappointed?

00:13:10.325 --> 00:13:14.121
And not only because, not just because, like they're not doing what you, but like maybe not living up to their potential, or you know, like how many people had you done that with?

00:13:14.222 --> 00:13:15.506
I mean I would say dozens.

00:13:15.506 --> 00:13:19.379
You know we're talking about 18 years of salon ownership.

00:13:19.379 --> 00:13:21.162
So you know it was a revolving door.

00:13:21.162 --> 00:13:22.623
People would come and go and come and go.

00:13:22.623 --> 00:13:24.205
You know it was a revolving door, people would come and go and come and go.

00:13:24.225 --> 00:13:31.370
You know, in this first probably five years I was just learning how to even lead and learning how to even use my voice and, to you know, set expectations.

00:13:31.370 --> 00:13:36.235
But after that point, when I started to set expectations, they were either living up to it or they weren't.

00:13:36.235 --> 00:13:42.802
You know some people they came in with you know motives and I didn't necessarily understand until after the fact.

00:13:42.802 --> 00:13:48.759
But when I'd seen pure intentions with her, that's when I just was like, okay, she's a keeper, but I didn't, again, I didn't put that pressure on her.

00:13:48.759 --> 00:13:53.381
It was just like when she came to me and said I'm not going anywhere, I was just like really like, where did that come from?

00:13:53.381 --> 00:13:55.687
Because I never asked or expected that of her.

00:13:55.687 --> 00:14:05.759
But when she said that and I was feeling what I was feeling, it was just like, okay, I know that you're a writer, you know and that, and that's what's so like a big message I want to get out today.

00:14:05.941 --> 00:14:14.268
It's like a lot of people are like I work at Walmart, I work at Starbucks, you know wherever it is, and I'm just going to do the bare minimum.

00:14:14.268 --> 00:14:21.673
You know, I'm just going to do the bare minimum and, like, one of my biggest things in life is, sure, big corporations take advantage of people.

00:14:21.673 --> 00:14:22.480
There's no doubt.

00:14:22.480 --> 00:14:30.594
I mean, walmart has a thing where, if you pass away and you work for them, they collect your death insurance and they don't give you any.

00:14:30.594 --> 00:14:32.081
Oh, wow, this is ridiculous.

00:14:32.081 --> 00:14:33.485
Right, this is horrible.

00:14:33.485 --> 00:14:35.772
So why work hard for a company like that?

00:14:35.772 --> 00:14:40.456
And I think people need to stop thinking about working for the company and working for themselves.

00:14:40.456 --> 00:14:41.919
Yeah, yeah.

00:14:42.201 --> 00:14:47.663
Because it does zero good to practice being a crappy worker.

00:14:47.663 --> 00:14:50.066
Right, it's like you might as well be the best damn worker.

00:14:50.066 --> 00:15:13.910
Shove it in their face and then when you leave them because you're offered better opportunities, it's going to hurt.

00:15:13.910 --> 00:15:15.565
You want to get back at Walmart.

00:15:15.565 --> 00:15:16.589
Make it hurt.

00:15:16.589 --> 00:15:19.408
You're leaving when you're a half-assed employee doesn't hurt.

00:15:19.408 --> 00:15:20.753
Yeah, you know.

00:15:20.753 --> 00:15:22.234
Yeah, here's the other side.

00:15:22.234 --> 00:15:22.833
That could happen.

00:15:22.833 --> 00:15:26.317
You're a manager, then you're a district manager, then you're CEO.

00:15:26.317 --> 00:15:28.197
Do you know how many people love this story?

00:15:28.197 --> 00:15:35.966
There is a story where the guy worked his way up from, basically, parking lot attendant all the way up to the CEO of the company and they're one of the best CEOs out there.

00:15:35.966 --> 00:15:41.980
I'm frustrated with myself that I can't remember who that is, but that is the person we want to be CEO Now.

00:15:41.980 --> 00:15:44.105
We're rooting for a Walmart when that happens.

00:15:44.105 --> 00:15:46.971
The CEO comes up about all that because they can understand everything.

00:15:47.192 --> 00:15:47.493
Right.

00:15:47.899 --> 00:15:49.746
I mean, has that helped you with your management?

00:15:49.746 --> 00:15:54.350
Absolutely Coming from you know like I don't want to call it the bottom, but coming from the start.

00:15:54.490 --> 00:16:02.614
No, really Like when I came in as a freshman in college, like I didn't know how to work with clients, like in a professional setting.

00:16:02.614 --> 00:16:03.522
I had to learn all of those things.

00:16:03.522 --> 00:16:04.503
I had to learn all of those things.

00:16:04.503 --> 00:16:07.649
I had to learn what it meant to follow certain procedures.

00:16:07.649 --> 00:16:09.974
I had to learn what it meant to fit into an environment.

00:16:09.974 --> 00:16:16.524
I'll also say I know I'm an anomaly because I've never had a conventional job.

00:16:16.524 --> 00:16:17.447
I've never worked for a large corporation.

00:16:17.447 --> 00:16:19.130
I've always worked for like small business.

00:16:19.130 --> 00:16:28.741
I worked like at a nursery, a plant nursery in like Tennessee in the summer, or I did hair on my own or I worked in rare essence.

00:16:29.163 --> 00:16:32.813
So, it wasn't like I worked for anybody else to learn these things.

00:16:32.813 --> 00:16:33.235
It was.

00:16:33.235 --> 00:16:42.804
I got to come in and see it from that view, but I also knew that that that was a part of the way that I needed to learn it.

00:16:42.804 --> 00:16:58.176
Um, not again because I was like, oh, I'm going to be in this position, but I'm like I would rather know what these, these, what may seem like a lower level positions do, so that when I do become a stylist, like now, I have a greater respect.

00:16:58.176 --> 00:17:00.162
Now I have a greater understanding.

00:17:00.162 --> 00:17:04.211
Now, if I need to step in and help, I know what to do to be able to help.

00:17:04.211 --> 00:17:09.286
We always say, like just what you were saying the way you do one thing is the way you do everything.

00:17:09.286 --> 00:17:18.480
When somebody comes in, we want them to see, evaluate what the position that you think is beneath you is, and can you show up in that?

00:17:18.701 --> 00:17:27.082
Because, that's going to tell us a lot more about your character If you come in thinking you have all this pride and like, oh, I'm this bomb stylist on this, but you can't pick up your trash.

00:17:27.082 --> 00:17:31.401
Like you can't clean your mirror, you can't get down and wipe someone else's baseboard.

00:17:31.401 --> 00:17:41.641
Like our environment breeds service and service to each other, and that creates a whole different team dynamic.

00:17:41.641 --> 00:17:55.737
And so me being able to essentially do some of the tasks that the receptionist did when I first came in it gave me a way better understanding of what it means to be in the higher position then, managing people.

00:17:55.737 --> 00:17:57.968
Now I know what it means to be a receptionist.

00:17:57.968 --> 00:17:59.547
I know what it means to be a stylist.

00:17:59.547 --> 00:18:00.799
I know what it means to be a manager.

00:18:00.799 --> 00:18:10.951
Then, when I became an owner, now I'm like there's such a great, a great appreciation because everybody plays a role in, like, making this body work.

00:18:11.172 --> 00:18:12.035
That's beautiful.

00:18:12.055 --> 00:18:23.991
And then I can communicate it with real evidence, with like a real, real heart, instead of me just barking like, oh, go clean the trash, cause you're the receptionist, like that's, that's nasty.

00:18:24.961 --> 00:18:27.559
You know and like you need to be a leader worth following.

00:18:27.559 --> 00:18:30.813
Yeah, right, if you're the leader that's like, go do that.

00:18:30.813 --> 00:18:31.957
And you would never do that.

00:18:31.957 --> 00:18:33.321
Like, why should I follow you?

00:18:33.321 --> 00:18:34.344
Why should I be inspired?

00:18:34.404 --> 00:18:36.450
And this is like this story people think is stupid.

00:18:36.450 --> 00:18:42.351
Right, it's like how, like this, this goes away from anything that is logical business sense.

00:18:42.351 --> 00:18:57.839
But up until the day I sold my big company, multiple location, like huge client company, I took turns cleaning the employee bathroom, and not only that, but I had people that I paid over $100,000 a year that would take turns cleaning the employee bathroom.

00:18:57.839 --> 00:18:58.843
That is stupid.

00:18:58.843 --> 00:19:03.060
When it comes to every business fundamental right, my opportunity cost is too high.

00:19:03.060 --> 00:19:03.982
You know, it's like.

00:19:04.483 --> 00:19:05.224
But here's the thing.

00:19:05.224 --> 00:19:13.420
It's like I remember we had a manager and he had come in to manage a department and they had a bigger manager you know that was over him and he's wasn't doing anything.

00:19:13.420 --> 00:19:15.808
He's like hey, why don't you sweep that stuff up over on the floor?

00:19:15.808 --> 00:19:19.711
And the guy's like I'm a manager, you know I'm not going to sweep the floor.

00:19:19.711 --> 00:19:21.486
And the guy goes to him.

00:19:21.486 --> 00:19:28.442
He's like the boss cleans the restroom.

00:19:28.462 --> 00:19:34.624
I'm pretty sure you can sweep the floor and, honestly, that like, thought of, like always giving myself like the low job, from time to time the crappiest job cleaning the bathroom.

00:19:34.624 --> 00:19:35.625
You guess what that built?

00:19:35.625 --> 00:19:36.789
That built camaraderie.

00:19:36.789 --> 00:19:39.324
That showed him I wasn't too good to do anything.

00:19:39.324 --> 00:19:43.624
I didn't forget where I came from, you know it's like, but at the same time it was a challenge.

00:19:43.624 --> 00:19:47.992
At that point they try to beat me in the damn restroom because they didn't want the boss cleaning the restroom.

00:19:47.992 --> 00:19:52.627
You know, like there was that much respect and like it's almost giving me goosebumps that they would do that.

00:19:52.627 --> 00:19:55.409
You know they didn't want their boss to be doing that.

00:19:55.409 --> 00:19:58.709
When I would beat them in there, then I have to make sure to make it the clean.

00:19:58.709 --> 00:20:00.682
It became a challenge who can make it the cleanest?

00:20:00.701 --> 00:20:02.023
Who can the most like?

00:20:02.104 --> 00:20:06.271
yeah and that, yeah, that becomes work ethic, that becomes respect.

00:20:06.271 --> 00:20:11.009
You know, it's like when we get up here and we think we're too good to do things, shame on us.

00:20:11.009 --> 00:20:20.931
You know, there is that like working on it in your business, but I think I still think you drop in once in a while and you show them you're not afraid to do it you know it's like you show them that your boss will stand by you.

00:20:20.971 --> 00:20:24.547
And how much camaraderie does it build when you're sitting there cleaning the floors with them.

00:20:24.547 --> 00:20:25.107
Or?

00:20:25.107 --> 00:20:38.184
My favorite thing in this world is to do some hard labor, work with like employees or friends that I love and I'm talking like dirty 125 degree weather, like let's do some landscaping or let's move some stuff.

00:20:38.184 --> 00:20:40.071
I can enjoy the heck out of that.

00:20:40.071 --> 00:20:45.936
And not only that, but if I could gauge any employee that I ever had, we would do that kind of work for a couple days.

00:20:45.936 --> 00:20:49.106
I would see how well you try to keep up with me, because you're never going to be able to.

00:20:49.608 --> 00:20:51.041
I don't care how good a worker I'm going to be.

00:20:51.041 --> 00:20:51.644
I have to beat you.

00:20:51.644 --> 00:20:54.681
I have to die to beat you because I have to be a leader worth following.

00:20:54.681 --> 00:21:01.088
But at the same time, do you keep a good attitude when you're doing it, like it can be fun, if you make it fun?

00:21:01.088 --> 00:21:03.172
I know you're out there thinking that's crazy, but it's not.

00:21:03.332 --> 00:21:29.065
It can be fun if you're working with the right people, if you're working with the right people and so if you don't, if you can't, as a leader, be able to discern what their heart posture is when they come into your place like that could set you up for a whole nother experience, but we've been really fortunate to be able to, like, teach people that that's a part of our culture, but not only teach them, but demonstrate it consistently.

00:21:29.506 --> 00:21:31.791
Like essence is not above it, I'm not above it.

00:21:31.791 --> 00:21:46.450
And so then they start to communicate back to us like no, we want you to be able to have time to lead, so please let us take care of this for you, please let us do it excellently, and I'm like that's a whole, like I couldn't have imagined that.

00:21:47.221 --> 00:21:49.066
And look and that's so counterintuitive.

00:21:49.066 --> 00:21:51.030
That's what taught out there about business.

00:21:51.111 --> 00:21:56.564
You know, it's like they have that undercover boss show and all of a sudden he learns this eye opening stuff about working on the bottom level.

00:21:56.564 --> 00:22:01.044
You should have been on the bottom level from time to time before you ever had to get on the show to do it.

00:22:01.044 --> 00:22:03.426
You know, like, how can you ever understand it?

00:22:03.426 --> 00:22:11.508
It's like if I have an offspring someday that's due to take over my companies, that kid is starting at the bottom yeah Right, and he's working with his fellow employees.

00:22:11.508 --> 00:22:12.944
He's not starting at the top.

00:22:12.944 --> 00:22:18.063
I'll bring him up from time to time and we can talk about some things going on with the business, but he's starting at the bottom.

00:22:18.063 --> 00:22:18.644
His cancer building.

00:22:18.663 --> 00:22:19.384
She's starting at the bottom.

00:22:19.585 --> 00:22:20.865
Yeah, Absolutely.

00:22:20.865 --> 00:22:24.367
I mean you now could grow because you brought on a partner.

00:22:24.887 --> 00:22:25.388
Absolutely.

00:22:25.409 --> 00:22:26.589
Because you couldn't have grown anymore.

00:22:26.970 --> 00:22:27.190
Right.

00:22:27.490 --> 00:22:34.595
Yeah, and so now like, how do you guys eye opportunities for growth and the people that you would bring on to further growth?

00:22:34.595 --> 00:22:35.516
That's a good question.

00:22:36.236 --> 00:22:38.599
I think we know what our strengths are, right.

00:22:38.599 --> 00:22:43.932
So it took a while for me to even know Adelaide's strengths, until she was able to step into another position.

00:22:43.932 --> 00:22:48.566
And so now I'm like I'm a visionary, I'm the one that sees the big picture.

00:22:48.566 --> 00:22:49.308
I get excited.

00:22:49.308 --> 00:22:50.744
I'm like, oh, I see us in.

00:22:50.766 --> 00:22:53.929
Paris, already, you know we're talking 10 years before we even got to Paris.

00:22:53.929 --> 00:23:08.204
And so Adelaide is into the details, right, and so me knowing her strength, me knowing my strength, and then it's like, okay, as we're growing, it's easier for us to eye what we need because we know what we lack.

00:23:08.204 --> 00:23:08.625
You know what I mean.

00:23:08.625 --> 00:23:11.698
And so you know, we just continue to move along until those people come.

00:23:11.698 --> 00:23:16.671
But we actually start jotting down, okay, what do we actually need, like what can alleviate some?

00:23:16.671 --> 00:23:23.642
You know certain things in our roles that we can attract that person, and so we just wait till that person comes, because we know what's going to come at some point.

00:23:23.781 --> 00:23:25.743
Yeah, and you can see it in people.

00:23:25.743 --> 00:23:27.767
You know it's whether they care or not.

00:23:27.767 --> 00:23:30.209
You know, it's like, and then it's whether they want to work for it or not.

00:23:30.209 --> 00:23:31.651
It's like you're only paying me to be there.

00:23:31.651 --> 00:23:32.451
Sure, you know.

00:23:32.451 --> 00:23:39.923
But the people that want to do beyond the only paying you to be there, those are the people we.

00:23:39.923 --> 00:23:45.329
I, I mean like I would start a business every other week if I could lay it on them and not have to worry about it anymore.

00:23:45.530 --> 00:23:45.810
Right.

00:23:46.010 --> 00:23:49.395
And most people in the world that have any kind of like business savvy.

00:23:49.395 --> 00:23:51.704
The more businesses I open, the more money I make.

00:23:51.704 --> 00:23:54.372
The problem is, there's only one me, exactly.

00:23:54.372 --> 00:24:02.223
So if I can't find another me to care to be a leader to, you know that if that business requires, I set you up, I invest in you.

00:24:02.223 --> 00:24:03.666
I have to be over there every other day.

00:24:03.666 --> 00:24:04.950
I can't do it.

00:24:04.950 --> 00:24:08.663
Every business I've ever had I would have never sold.

00:24:08.663 --> 00:24:14.742
If I could find somebody to step up, why would I Continue to make me money?

00:24:14.742 --> 00:24:18.049
And then let's grow this thing to the top, because I can only do so much.

00:24:18.049 --> 00:24:21.945
I think that's what people need to understand more.

00:24:21.945 --> 00:24:25.260
It's not about doing the bare minimum, because that's what you're paying to do it.

00:24:25.300 --> 00:24:37.655
Do it for you, exactly, exactly, and I think when leaders are able to identify that in a person, we know that we can elevate them, we know that we can actually grow with them and as we grow and we are able to go higher, then they can go higher as well.

00:24:37.655 --> 00:24:52.854
Yeah, you know, but when people don't see it from that perspective and they, you know then it just never works for them because they're going to carry that mentality wherever they go and they won't see the elevation in their own life because it really has to do with your own standard for yourself.

00:24:52.854 --> 00:24:59.210
It's just like do this, you'll be trusted with your own when you manage somebody else's as if it's yours.

00:24:59.250 --> 00:25:00.173
Principal stewardship.

00:25:00.359 --> 00:25:00.839
Absolutely.

00:25:02.102 --> 00:25:10.549
I mean going back to that how you do something, how you do everything you know, it's like I didn't realize at the time, like I was forced into double jobs, full-time job in college.

00:25:10.549 --> 00:25:27.222
You know, I didn't realize at the time what I was building as a superhero entrepreneur, like I just thought I was, like I needed the money, I wanted to go to college to have a future.

00:25:27.222 --> 00:25:30.452
But what I didn't realize is those 80, 90, 100-hour weeks, you know, like those were actually building me perfectly to become an entrepreneur Right.

00:25:30.452 --> 00:25:36.288
One job I had was at a country club and this is the best thing that ever happened in my life, honestly, is working at that country club and I was treated horribly.

00:25:36.288 --> 00:25:38.280
They called me the help, you know.

00:25:38.280 --> 00:25:45.763
They would come in and these are the pillars of our society, you know and they would be showering off their mistress or like they would bring strippers in and throw rolls at strippers.

00:25:45.763 --> 00:25:49.528
I mean, these are the pillars of our society and I was exposed to this right.

00:25:49.528 --> 00:26:01.103
These are the wealthy people, the smart people, the people that we're supposed to look up to, and I saw them as normal, inferior human beings and I could have got a real big attitude.

00:26:01.123 --> 00:26:12.905
I would valet in the morning and then I would switch over and I would bartend at night and I could have got an attitude and I'm like I'm gonna get this car as slow as possible.

00:26:12.905 --> 00:26:13.989
Rich guy, slow as possible, you gotta wait for me.

00:26:13.989 --> 00:26:14.430
You're on my watch.

00:26:14.430 --> 00:26:22.060
Instead, I sprinted the parking lot huge parking lot, 120 to five degree weather, like you're not gonna see anybody faster on the planet, sir, than me getting your car.

00:26:22.301 --> 00:26:28.395
You know it's like and that was the way I stuck it to him in my mind it's like I am going to be the best at this that I can possibly be.

00:26:28.395 --> 00:26:30.761
And not only that, but I'm going to remember this.

00:26:30.761 --> 00:26:32.807
I'm going to remember the way you treat me.

00:26:32.807 --> 00:26:37.983
I'm going to remember this work ethic that I have and I'm going to bring that into my future business.

00:26:37.983 --> 00:26:40.728
You know, and like now, a lot of what I do.

00:26:40.728 --> 00:26:42.971
You know it's like I want to bring more people up.

00:26:42.971 --> 00:26:44.432
You know I want them to see.

00:26:44.432 --> 00:26:45.433
You know I want them.

00:26:45.433 --> 00:26:46.595
You know they need to be.

00:26:46.595 --> 00:26:49.469
These are just normal people, these pillars of the community.

00:26:49.599 --> 00:26:52.509
You know I want more people with good hearts coming up with their success.

00:26:52.509 --> 00:26:58.652
You know, and it started with valeting in a parking lot, but trying to do it as good as possible.

00:26:58.692 --> 00:26:58.932
Right.

00:26:59.519 --> 00:27:11.442
So, so, like that's the message that I really really want to hit today, and you guys are perfect example.

00:27:11.462 --> 00:27:13.672
It's like had she not been a good worker, had she not cared, you guys wouldn't have had a future together.

00:27:13.672 --> 00:27:14.654
Well, I mean it goes back to like core value.

00:27:14.654 --> 00:27:15.880
So the salon is established on the core value.

00:27:15.880 --> 00:27:29.144
I live my life based off of core value, and they're not necessarily things that I just say, they're things that I expect, and so you know there's an acronym for rare and literally, like we evaluate people based on do you live up to these values?

00:27:29.144 --> 00:27:32.125
Like, if there's not alignment there, then one you can't even work here.

00:27:32.125 --> 00:27:38.848
But when you exemplify these values and we see that you're adopting them as your own, that solidifies your space.

00:27:38.848 --> 00:27:48.333
And to hire and fire off of core values, it's like, okay, integrity is a core value.

00:27:48.333 --> 00:27:49.834
How is this showing up?

00:27:50.213 --> 00:27:58.938
And you know this particular, you know stylist or worker, and if it's not there, it's just like either we can't promote you or you might be on probation.

00:27:58.938 --> 00:28:03.667
You know, because it's like you're not taking this as if you want something for yourself.

00:28:03.667 --> 00:28:09.087
We can't want more for you than you want for yourself, sure, and it's a consistent communication.

00:28:09.259 --> 00:28:17.045
It is a consistent like yielding to us demonstrating what these core values actually mean Every single day.

00:28:17.105 --> 00:28:17.346
Yeah.

00:28:18.060 --> 00:28:22.429
In our personal lives, when we show up to work, are we showing up to work on time?

00:28:22.429 --> 00:28:23.525
Are we giving it our best?

00:28:23.525 --> 00:28:26.545
Like we believe in excellence and not perfection?

00:28:26.545 --> 00:28:30.633
And so our expectation is for you to do things excellently.

00:28:30.633 --> 00:28:50.569
If you communicate to me yeah, I want to do twists or braids or locks or whatever I want to do that style, but you want to halfway do it sometimes, then I can't trust you, then that's not integral and you're not doing it excellently and you're not representing the blood, sweat and tears.

00:28:50.569 --> 00:28:54.340
Now we done put in to train you to do it right, and so it's.

00:28:54.340 --> 00:29:00.692
How consistent are we in communicating that expectation and demonstrating that expectation?

00:29:00.913 --> 00:29:01.414
Absolutely.

00:29:02.222 --> 00:29:07.490
Like it's literally every single day and it's a battle sometimes, because sometimes I'm like I'm tired.

00:29:07.690 --> 00:29:07.851
Yeah.

00:29:08.279 --> 00:29:13.432
Am I going to push through to make sure that I am leading with integrity?

00:29:13.593 --> 00:29:13.792
Yeah.

00:29:14.080 --> 00:29:24.468
And even though I can communicate that, I'm tired and we have like a culture of like low-key over-communication, because I want you to start getting these principles, like we know that it's a training ground in there.

00:29:29.660 --> 00:29:32.248
Like what we prepare you for, what you learn in here, really is for the rest of your life, like you don't have to stay here forever.

00:29:32.248 --> 00:29:42.301
But I want you to take to learn these principles over and over again so you could just be a better leader, and so it's very intentional for us now, as leaders, to say what do I see in you?

00:29:42.301 --> 00:29:46.152
How consistent are you, and am I really living up to what I see in you?

00:29:46.231 --> 00:29:46.432
Yeah.

00:29:47.000 --> 00:29:48.406
So that I won't be a liar.

00:29:48.406 --> 00:29:58.151
And so now, like, even though it wasn't super intentional for Essence to be like, oh, I'm going to make her this or make her that, like it just naturally formed into that.

00:29:58.151 --> 00:30:14.830
Now it's like, okay, God has given us the ears and the eyes to be able to see what do we need, what do we need, what do we need to pour into and how do we do it in a way that one we're communicating it very clearly so that there's no room for manipulation, no room for speculation.

00:30:14.830 --> 00:30:25.065
But we know that there's some produce that you need to be able to have from being in our presence, being in our environment, and that's literally the goal now, yeah, if you leave, just leave better Leave better Leave transformed.

00:30:25.085 --> 00:30:26.547
Yes, you know, yeah, we just.

00:30:26.547 --> 00:30:31.095
Our goal is just to plant whatever seeds, to water whatever needs to happen.

00:30:31.095 --> 00:30:33.448
But whatever they decide to do with it is their choice.

00:30:33.689 --> 00:30:33.849
Yeah.

00:30:33.960 --> 00:30:36.910
But we just want to see people just succeed and grow, you know.

00:30:37.260 --> 00:30:38.767
I mean, I like I feel the same way.

00:30:38.767 --> 00:30:40.241
It's like I never have a problem.

00:30:40.241 --> 00:30:43.205
If you're going to go out and start your own thing, I started my own thing.

00:30:43.205 --> 00:30:45.970
I would applaud you on that and I will help you every inch of the way.

00:30:45.970 --> 00:30:50.296
Right, you know, like in fact, I will invest in you too if you're ready.

00:30:50.296 --> 00:30:57.365
But if you're like in the business, barely working, not showing up a time, and you're like, hey, I'm going to go out, start my own thing, I'm not.

00:30:57.365 --> 00:30:59.151
I'm sorry, I can't invest in that.

00:30:59.490 --> 00:31:02.653
Yeah, it's like get ready, you really want to embrace this.

00:31:02.653 --> 00:31:06.214
You know, it's like I think, like people don't realize this a lot of owners out there.

00:31:06.214 --> 00:31:11.917
You work for the right owner, they'll invest in you, they'll help you start that second location if they feel you're ready for it.

00:31:11.917 --> 00:31:16.935
You know, but you got to learn, you got to, you got to show up, you got to be the best that you can possibly be.

00:31:16.935 --> 00:31:28.644
So that way, when you're off on your own, you know like you know it's going to take it, get taken care of yeah, yeah because we all, like, know this it's like if they're 70 when you're watching them, they're 40 on their own.

00:31:28.664 --> 00:31:33.002
Yeah, you know, and that's why I don't think I don't understand how people's logic works.

00:31:33.002 --> 00:31:37.886
You know, like these days, you know, I applaud the younger generation for the most part, but this is one thing I don't see.

00:31:37.886 --> 00:31:44.045
It's like I'm gonna go work for the man, I'm gonna do bare minimum, but the second I open my business, you know, like now I'm.

00:31:45.126 --> 00:31:49.354
You know it's like no, you're not going to run a marathon and you ain't never trained.

00:31:49.394 --> 00:31:49.653
Yeah.

00:31:49.713 --> 00:31:51.885
Like what You're going to hurt.

00:31:52.046 --> 00:31:52.307
Yeah.

00:31:52.839 --> 00:31:53.965
You're going to be cramping.

00:31:54.540 --> 00:32:03.634
And I think it's easy to look at a business owner from a position and not know all of all of what it takes the responsibility until you step into that role so they can run off and go and do it.

00:32:03.634 --> 00:32:05.256
Step into that role so they can run off and go and do it.

00:32:05.256 --> 00:32:13.974
And then they're like, oh, now, maybe some of the things that was happening in your business they're realizing like, oh, now I understand, because now they have to learn it on their own.

00:32:14.115 --> 00:32:16.682
And I think that was the conversation that I had with Adelaide.

00:32:16.682 --> 00:32:25.414
I trusted that, even though she hadn't been in that role, that level of responsibility, that she was going to be able to grasp it.

00:32:25.414 --> 00:32:27.362
But she still had to learn.

00:32:27.362 --> 00:32:33.042
You know, when she stepped into that role and I stepped away, there were so many things that she was like essence.

00:32:33.042 --> 00:32:33.624
I did not.

00:32:34.066 --> 00:32:35.830
I didn't know you can speak to that.

00:32:35.830 --> 00:33:03.711
Yeah, no, it was like this three-year period where her father had just passed and she needed time to grieve and I loved her enough to let her grieve and I knew that I'm like, okay, this is really, really hard, but she doesn't have capacity to be my crutch and so I'm like I have to learn this, it now, with a level of knowledge and wisdom that I just could not have had without having the space to learn it.

00:33:03.711 --> 00:33:19.392
I always say Essence throws me in the water sometimes to let me figure it out, but she know I can swim.

00:33:19.593 --> 00:33:19.833
Yeah.

00:33:19.980 --> 00:33:21.667
And she know, I'll figure out something.

00:33:21.720 --> 00:33:23.086
And she's there watching you from the shore.

00:33:23.086 --> 00:33:24.541
Yeah, like I'm going to get her.

00:33:24.602 --> 00:34:07.868
If necessary, she'll catch me if she needs to but she trusts me enough to let me learn and it made me have a much deeper like respect and love and even honor for her, knowing all the things that she had to deal with that I couldn't have even been prepared for if I didn't have to go through them by myself, have to go through them by myself, and I think that that benefited our relationship even more to where it did come to a point where I was like okay, I don't want you to see me as your little sister, I want you to see me as somebody who adds as much value in the way that I know I can add now that I would not have known a few years ago.

00:34:08.190 --> 00:34:11.088
And so it took like it literally took all of that.

00:34:11.088 --> 00:34:13.536
And so now I believe in counsel.

00:34:13.536 --> 00:34:15.400
I believe in I don't know everything.

00:34:15.400 --> 00:34:16.503
I communicate to my team.

00:34:16.503 --> 00:34:22.605
I don't know everything, but you know who I'm going to go ask, you know who I'm going to talk to, you know who I'm going to have counsel with.

00:34:22.605 --> 00:34:29.556
But for her to again trust me in that position, all of that, them three years, had to be learned.

00:34:29.556 --> 00:34:32.469
I had to go there and it was very hard.

00:34:32.639 --> 00:34:33.905
She made it look easier than it was.

00:34:33.905 --> 00:34:35.068
She sure did yeah.

00:34:35.641 --> 00:34:37.327
She made it look super easy.

00:34:37.721 --> 00:34:44.166
And she has great rapport with clients and even the people that were there before, like employees that were there before.

00:34:44.166 --> 00:34:49.853
She didn't make it look easy and I'm like I'm shaking and crying, having to let somebody go.

00:34:49.853 --> 00:34:56.351
She'd be like girl, maybe I I don't but I had to feel all of those feelings.

00:34:56.351 --> 00:35:09.130
I literally had to, and it created a different level of empathy, a different level of grace, a different level of awareness to like, see through the crap sometimes and take the responsibility of having to be God in their life.

00:35:09.130 --> 00:35:12.202
Like, yeah, let God take care of them, that's not your job.

00:35:12.202 --> 00:35:17.463
Like they not doing what they're supposed to do, you can't suffer the consequences because they don't want to.

00:35:17.724 --> 00:35:17.923
Yeah.

00:35:18.184 --> 00:35:28.239
You know um one of the hardest lessons I've ever learned, you know, because it's like having loyalty to the wrong people is actually having reverse loyalty to your good people.

00:35:28.239 --> 00:35:30.166
Right, and that was the hardest thing for me.

00:35:30.166 --> 00:35:31.585
I had to reframe it that way.

00:35:31.585 --> 00:35:47.333
We talked a lot about that in episode one, but it's like by allowing these people that were not showing up, you know like like literally I would catch them stealing and things sometimes, but I'm like focused on the family they got a family can't let them go and like shame on me, you know.

00:35:47.333 --> 00:35:53.737
It's like, yeah, they're not showing up for the business and at the same point that punishes the good people.

00:35:54.018 --> 00:35:56.590
You know it's like and that's one of the hardest things you know it's like.

00:35:56.590 --> 00:36:01.038
So you know like, not always, and not always is it blatant like stealing and robbing.

00:36:01.038 --> 00:36:08.668
You know, sometimes the person just doesn't have that push and they're like well, why should I work any harder than that person?

00:36:08.668 --> 00:36:14.282
Right, and that's another trap you can't fall into, because we're eyeing this.

00:36:14.282 --> 00:36:14.722
Right.

00:36:14.722 --> 00:36:17.215
It's like when you're looking for that next location.

00:36:17.215 --> 00:36:19.018
Are you looking at Joe?

00:36:19.018 --> 00:36:22.208
I'm just going to Jill Sorry, probably Jill Jill or Joe.

00:36:22.208 --> 00:36:22.463
Are you looking at joe?

00:36:22.463 --> 00:36:23.335
I'm just gonna jill sorry, probably jill jill or joe.

00:36:23.335 --> 00:36:33.135
You know it's like I'm just gonna do the bare minimum no, never you're looking at the perseverance, I can't think of a name the motivation

00:36:33.195 --> 00:36:43.280
the you know the excitement, the joy, like I think all of those things are important, like I always tell people, if you have the passion, you have the potential and I think passion shows up in a way that just gives you this, just drive.

00:36:43.469 --> 00:36:56.454
And if you don't have a drive because we've definitely employed stylists that are just like they just drag into the salon it's like maybe this is not where you're supposed to be, maybe you can do it, but maybe that's not what you're created to do, because you don't have the enthusiasm, you don't have the joy.

00:36:56.454 --> 00:37:00.237
Maybe you need to go find that, because we only want people who truly want to be here.

00:37:00.237 --> 00:37:04.800
And if you want to be here, you're going to show up like you do, yeah, and that just shows in every area.

00:37:04.800 --> 00:37:05.661
Now, don't get me wrong.

00:37:05.661 --> 00:37:11.425
There are sometimes people come and they have to be groomed and you know, everybody has, you know, a transformation that has to take place.

00:37:11.425 --> 00:37:17.634
But then there's just times where people, they just they're resistant, yeah, and they don't.

00:37:17.673 --> 00:37:27.126
This is not the place, yeah and we we also understand too that we're not for everybody like and that could be super countercultural like a lot of people think that you have to.

00:37:27.650 --> 00:37:31.650
They're like, oh, if you want to grow, just just employ people, let people let anybody work for you.

00:37:31.650 --> 00:37:34.838
And we're like, no, no, and it will not ever happen.

00:37:34.838 --> 00:37:38.307
We, we value quality over quantity.

00:37:38.307 --> 00:37:41.135
Any day, we don't care essence, literally.

00:37:41.135 --> 00:37:43.202
She put this in my head really early.

00:37:43.202 --> 00:37:48.382
She was like you could still operate this salon by yourself if everybody left, and you know that.

00:37:48.382 --> 00:37:56.938
And for me it was like I want you and I need you, but if you don't want to, it's okay.

00:37:56.998 --> 00:37:57.179
Yeah.

00:37:58.472 --> 00:37:59.737
I know we'll still run.

00:37:59.737 --> 00:38:01.371
We're not necessarily going to go anywhere.

00:38:01.371 --> 00:38:13.103
Yeah, I know we'll still run, we're not necessarily going to go anywhere, but I will not compromise the quality over just having numbers, knowing that that can affect our reputation 10 years down the line just because I made a decision to get some money.

00:38:13.403 --> 00:38:14.545
Yeah, yeah, it's not worth it.

00:38:14.545 --> 00:38:15.666
It compromises the brand.

00:38:15.786 --> 00:38:16.806
Yeah, yeah, we can't.

00:38:16.829 --> 00:38:18.235
It has to be a culture fit Yep.

00:38:18.791 --> 00:38:23.115
It absolutely does, and you have to pay attention to that quick too.

00:38:23.115 --> 00:38:23.559
You know, it's like.

00:38:23.559 --> 00:38:27.277
A story that springs to mind is I had these two guys that actually met, you know, working in my business.

00:38:27.277 --> 00:38:35.159
They were some of my first employees, younger guys, so they were always going out right, and I wake up at three o'clock in the morning.

00:38:35.159 --> 00:38:40.101
The best thing for me on earth is for the business to start at like 6am, you know, like or 5am.

00:38:40.101 --> 00:38:44.304
That would be amazing for me, but couldn't get them to work on time, you know it's like.

00:38:44.304 --> 00:38:53.655
So I finally switched the hours like to 10 o'clock, like, which, which to me was like basically, like the afternoon night, basically, you know it's like switch the hours to that like do all this stuff.

00:38:53.695 --> 00:38:54.916
And I wanted to do things different.

00:38:54.916 --> 00:38:58.043
I had horrible bosses, right, kind of like I touched on a little bit.

00:38:58.043 --> 00:39:02.771
I wanted to make it this like place that was beautiful for people to work.

00:39:02.771 --> 00:39:11.442
You know, like I wanted it to be amazing, like I wanted it to be fun, I wanted it to be innovative, I wanted us to be working on cool stuff all the time Like I really wanted that.

00:39:11.771 --> 00:39:13.836
You know, like we would do like no lunch hour.

00:39:13.836 --> 00:39:16.891
You know it's like you take the lunch hour, you go off site, we'll pay you, you know.

00:39:16.891 --> 00:39:24.184
And then the next thing you know they're taking three hours, four hours, or, like the two guys I mentioned, they show up 11 o'clock.

00:39:24.184 --> 00:39:30.574
I've got tons of work to do and they're delaying the company and they're like what are you going to do about it?

00:39:30.574 --> 00:39:31.637
You need us.

00:39:31.637 --> 00:39:35.800
And so it wasn't long after that they actually took off.

00:39:35.800 --> 00:39:41.817
They became my closest competitor, closest vicinity competitor, and started a business together.

00:39:41.817 --> 00:39:47.791
And they never directly told me this, but I, when they got out there in the world, they realized it wasn't as easy as they think.

00:39:47.791 --> 00:39:49.655
They didn't impact our business at all.

00:39:49.795 --> 00:39:50.597
Yeah not a.

00:39:50.597 --> 00:39:53.451
We didn't skip a beat the time they left.

00:39:53.451 --> 00:39:54.193
Don't get me wrong.

00:39:54.193 --> 00:39:54.996
I wanted them there.

00:39:54.996 --> 00:39:55.677
I loved them.

00:39:55.717 --> 00:39:58.291
You know, like people to me, I get attached to them quickly.

00:39:58.291 --> 00:40:02.619
They're family to me and that's what's made being a business owner so tough, you know.

00:40:02.619 --> 00:40:06.585
But it's like, and so realize that out there, if you're working for a company, you know it's like.

00:40:06.585 --> 00:40:08.525
I'm not saying everybody works like us, you know.

00:40:08.525 --> 00:40:15.014
But you can find people that work like us, that want your future, and not only that, but we're smart, logical people.

00:40:15.014 --> 00:40:19.039
If we're building you, you know, like, we're building you for our future too.

00:40:19.661 --> 00:40:22.505
Like my strategy has me, I can't do everything.

00:40:22.505 --> 00:40:24.918
Your strategy has you can't do everything.

00:40:24.918 --> 00:40:29.893
I mean, I'm constrained 99% of the time because of the people, no other reason.

00:40:29.893 --> 00:40:34.851
So there's people like us out there right now that are begging to have a good person.

00:40:34.851 --> 00:40:37.358
Come in, learn and we'll teach you everything you need to know.

00:40:37.358 --> 00:40:39.972
You just got to show up with the attitude and the work ethic.

00:40:39.972 --> 00:40:43.519
You know it's like that's what's so frustrating to me.

00:40:43.519 --> 00:40:45.103
It's like there's so many of us willing.

00:40:45.103 --> 00:40:49.840
And you guys know I save failing businesses in my free time, you know I go in there, I dive in there.

00:40:50.050 --> 00:40:57.197
I was in one on Friday that I'm working with and it's like you know what they say 80% of businesses fail because of this.

00:40:57.197 --> 00:41:01.340
Like a guy the other day, there's no leads, you know like no incoming sales leads.

00:41:01.340 --> 00:41:01.960
No, it's not.

00:41:01.960 --> 00:41:05.844
90 of businesses fail because the person quits.

00:41:05.844 --> 00:41:13.981
That is why and they've been training the wrong way most likely, you know it's like, like you guys probably know, I'm a big mma guy.

00:41:13.981 --> 00:41:18.362
I've trained it for years it's like if you go in and half-ass your training, how are you going to fight?

00:41:19.753 --> 00:41:25.936
right, yeah if you go in there and half-ass your work, your work is training you to be the business owner someday, whether you know it or not.

00:41:25.936 --> 00:41:29.514
Every piece of it right, yeah, even being a lowly valet.

00:41:29.514 --> 00:41:37.161
You know that trained me in customer service, that trained me in work ethic, that trained me in doing the hard thing, and then guess what, on top of that, it gave me.

00:41:37.161 --> 00:41:38.612
You know, it's like anytime.

00:41:38.612 --> 00:41:39.273
Business was hard.

00:41:39.273 --> 00:41:40.135
You guys can vouch for me.

00:41:40.135 --> 00:41:41.057
How hard is business?

00:41:41.960 --> 00:41:42.621
it's a challenge.

00:41:42.621 --> 00:41:44.985
It is a challenge, we have a grace for it, but it's a challenge.

00:41:45.246 --> 00:41:51.842
So every time I felt like like this little creature saying you know, like you don't want to, you don't want to do this.

00:41:51.842 --> 00:41:52.574
This is hard.

00:41:52.574 --> 00:41:55.989
You know that little creature would creep in and be like, oh yeah, you want to go back to that.

00:41:55.989 --> 00:41:57.932
You want to go back to being called to help.

00:41:57.932 --> 00:42:00.797
You know it's like that was incredible motivation.

00:42:00.797 --> 00:42:01.677
You want to go back to being called to help.

00:42:01.677 --> 00:42:02.719
You know it's like that was incredible motivation.

00:42:02.719 --> 00:42:06.264
You want to go back to splitting the 125 degree parking lot that people don't appreciate you in.

00:42:06.264 --> 00:42:07.711
Yeah, I'll stay here.

00:42:07.711 --> 00:42:09.195
I'll keep working on this thing.

00:42:09.195 --> 00:42:09.836
Yeah, you know.

00:42:10.458 --> 00:42:14.677
Well, I think the thing is like business ownership is leadership, yeah Right.

00:42:14.677 --> 00:42:31.463
And when we understand that that's what it is for somebody who's just starting in at the bottom of a job, if they realize that all I have to do is exemplify being a leader, meaning I'm leading myself, I'm making the right decisions, I'm doing the things that will position me, regardless of where I'm at, to get to that next place.

00:42:31.463 --> 00:42:38.099
But people who decide I'm not going to lead, or I'm not going to make good decisions or I'm not going to be responsible, they need to be managed.

00:42:38.099 --> 00:42:50.277
So either you're going to need to be managed because you're not making good decisions, or you say I'm going to be a leader and I'm leading myself first and therefore I can ascend to business ownership because I'm already doing the things that constitute a good leader.

00:42:50.378 --> 00:42:50.940
Yeah, yeah.

00:42:50.940 --> 00:42:52.416
Look at your heart of hearts.

00:42:52.416 --> 00:42:57.297
Are you only working when the boss is watching, or are you working Because that's the leader you're going to be someday?

00:43:02.090 --> 00:43:02.773
And your fruit will tell that yeah.

00:43:02.773 --> 00:43:05.769
So if you, if you say no, I've been doing this, there's no evidence that you've been doing that Like you don't have no fruit for that.

00:43:06.369 --> 00:43:13.159
Well, one of the things that, like, we're working on right now as a tech company, and so I've been working with one of the most wonderful things about my MBA program.

00:43:13.159 --> 00:43:21.021
I don't talk about it a lot on this, but I made some incredible connections with teachers that I have, and one of them is a leadership professor one of the foremost in the world, actually.

00:43:21.443 --> 00:43:21.744
And.

00:43:21.943 --> 00:43:28.556
I reached out to him, I'm like I'm scared about this huge company because I am not this yelling screaming leader.

00:43:28.556 --> 00:43:32.393
I'm not Bill Gates screaming at you in the boardroom if you do something wrong.

00:43:32.393 --> 00:43:38.753
I'm not Elon Musk, like you know, like beating you over the head because you did like this silly maneuver or something like that.

00:43:38.793 --> 00:43:41.739
I'm not that you know, and so how am I going to run this huge company?

00:43:41.739 --> 00:43:42.559
You know, or like.

00:43:42.559 --> 00:43:48.097
When I was first starting, it was like um, I had heard you had to be an asshole to be successful in business.

00:43:48.097 --> 00:43:52.130
You know it's like I was afraid of that, Cause I'm not an asshole.

00:43:52.130 --> 00:43:57.016
You know it's like, but no, like the thing is you have to find the people that work with your leadership style.

00:43:57.117 --> 00:43:58.257
That's it, yeah.

00:43:58.619 --> 00:44:01.521
And some people will take advantage of that style, Right, you know.

00:44:01.521 --> 00:44:08.664
And then they, they need a leader like Elon, leaning over their shoulder, screaming at them all the time that's, but they're never going to surpass that, Right?

00:44:08.664 --> 00:44:11.253
You know like I have to find people that work like me.

00:44:11.253 --> 00:44:15.422
You know, leave me alone, Tell me my job, help me when you can.

00:44:15.422 --> 00:44:17.253
You know I will work my butt off for you.

00:44:17.512 --> 00:44:17.773
Right.

00:44:18.094 --> 00:44:24.472
You know it's like and we will do that you've proven yeah you've proven it like.

00:44:24.472 --> 00:44:25.255
How do you like?

00:44:25.255 --> 00:44:26.338
This is my point of view.

00:44:26.338 --> 00:44:28.422
I've told a couple different stories on what I.

00:44:28.422 --> 00:44:34.833
But how do you guys inspire people to realize, like, when you're sitting back in the corner, it's not the best thing you can do for your future?

00:44:35.514 --> 00:44:38.739
yeah, um, I, I definitely think.

00:44:38.739 --> 00:44:44.510
I just think of anybody who comes to essentially even work at the salon.

00:44:44.510 --> 00:44:49.280
It is, in essence, really taught me this why are you here?

00:44:49.280 --> 00:44:51.577
Yeah, what are you here to learn?

00:44:51.577 --> 00:44:58.677
And not in the sense of like, oh, why are you here and what are you trying to take from us?

00:44:58.677 --> 00:45:08.838
It is what even drew you, what connected you to us and how can we nurture that Like it's really coming at it from a different perspective?

00:45:08.838 --> 00:45:11.918
I definitely resonate with like I'm not a barker.

00:45:12.159 --> 00:45:12.440
Yeah.

00:45:14.313 --> 00:45:16.721
I could probably be too kind sometime or two.

00:45:16.721 --> 00:45:43.342
I'm very clear on what the expectations are and it's hard for me to have to like sever certain things, because I give people a lot of grace, which is not even the character that I grew up with, like I was very type a and, like you know, god done, done some work on me, but, but I feel like as a leader now I'm I'm a little gentler when it comes to certain things because I'm like I want to give somebody a chance.

00:45:43.342 --> 00:45:56.304
But I also know that if I play too much of a role in their life then I can be stopping them from learning whatever they're supposed to learn in my care if.

00:45:56.425 --> 00:46:08.681
I don't manage it well, and so it's really been like it's a dance, it's a rhythm, it's not a formula, it's not a you do this and you're going to get this response every single time it's.

00:46:08.681 --> 00:46:25.855
I get to interact and I'm grateful that we're a small business now, but we know that as we get further and further along, we still want that one-to-one contact like really have intentional time to understand why somebody's there and they might not even know.

00:46:26.670 --> 00:46:29.797
They might fully know and that's going to be up to us to be able to discern.

00:46:29.797 --> 00:46:40.179
Like what brought you here, and we're not always going to get a return on that investment, it's not always going to come back to us the same way that we've put it in.

00:46:40.260 --> 00:46:40.481
Sure.

00:46:40.989 --> 00:46:44.260
And so it's really being able to take that gamble.

00:46:44.260 --> 00:46:45.856
I think Essence took a gamble on me.

00:46:45.856 --> 00:46:49.648
She learned to trust me, but it wasn't like she knew that off the bat.

00:46:49.648 --> 00:46:59.920
Yeah, then that taught me as a leader, I can expect that I can pour something into somebody and they're going to disappoint me in some way, shape or form.

00:46:59.920 --> 00:47:01.896
How am I going to respond to that?

00:47:01.896 --> 00:47:07.697
Am I going to fight them, or am I going to learn and then create a boundary?

00:47:07.697 --> 00:47:15.923
It's always an opportunity that leads to another opportunity, but if I don't have that perspective, it can feel overwhelming.

00:47:15.923 --> 00:47:22.742
It can feel like I'm manipulating them or they're manipulating me, and so it's learning, whatever your dance is.

00:47:22.943 --> 00:47:23.143
Yeah.

00:47:23.250 --> 00:47:29.764
And for us I'm grateful because we don't have to, like, figure it out all by ourselves all the time.

00:47:29.764 --> 00:47:38.179
We want to see people in our industry create more partnerships, create more community not necessarily be out there on their own.

00:47:38.179 --> 00:47:57.443
And for people who even have a similar disposition or leadership style as us, we believe in allowing God to just direct us to do what we need to do, and if somebody connects and resonates with that, we want to be able to offer our perspectives as an option.

00:47:57.543 --> 00:47:57.844
Yeah.

00:47:57.989 --> 00:48:02.456
Because I'm sure there are, like you said, there are people out there who maybe that's just how they learn.

00:48:02.456 --> 00:48:04.661
That's just not how we teach.

00:48:04.661 --> 00:48:05.762
It's not.

00:48:05.943 --> 00:48:08.333
No, they got to find a different kind of boss Right and.

00:48:08.373 --> 00:48:10.438
I think the other thing is we inspire them to dream.

00:48:10.438 --> 00:48:17.262
So we do affirmations, we get them to think about, okay, aside from you being here, what do you see for your life?

00:48:17.262 --> 00:48:24.755
And so we get them to literally create these visions for their life of what they see, and help them to dream.

00:48:24.755 --> 00:48:41.818
And I think that inspiration helps, but also, too, what we require them to do is become self-aware, because if you have this vision, it also requires aversion, and so, yes, you want this, but then who are you going to become and what are you going to hold yourself accountable to become it?

00:48:41.818 --> 00:48:44.414
And so what does that look like in your day to day life?

00:48:44.414 --> 00:49:00.797
And so we hold them to a standard for all of the dreams, so they get excited about the dreams that they have outside of the salon or even in the salon, and so I think that that also helps them to recognize OK, in order for me to achieve this and to have this, I have to embody it, I have to become it.

00:49:00.878 --> 00:49:03.914
And so we talked to them about all of the things that you know.

00:49:03.914 --> 00:49:06.280
These are the actionable steps that you have to take.

00:49:06.280 --> 00:49:25.335
Like you know, being on time is something like it's going to require that for you to be a world traveling stylist, you know, like there are things that you know you can be an amazing stylist, but if you don't have the character and the qualities that go along with it, you can get yourself there, but you can't keep yourself there.

00:49:25.335 --> 00:49:26.157
Yeah, how will you be able to maintain it?

00:49:26.157 --> 00:49:28.527
The reason why the salon has been open for 18 years 18 years is because there's been a maintenance there.

00:49:28.527 --> 00:49:31.195
It's not like oh, I got excited and I was doing this for a day or two.

00:49:31.277 --> 00:49:33.210
No, there's a stick-to-itiveness, oh yeah.

00:49:34.012 --> 00:49:35.335
And that's the thing too.

00:49:35.335 --> 00:49:42.652
It's like every single job I've ever had in life, I've taken something away from it.

00:49:42.652 --> 00:49:54.152
You know it's like like look, even if somebody's like at your business right now and they're part time and they're going to school to be a doctor, you think that client human interaction, you think that, like, I mean there's a million things around their customer service.

00:49:54.152 --> 00:49:57.396
You know, like work ethic, showing up on time.

00:49:57.396 --> 00:49:58.538
You know dealing with stress.

00:49:58.538 --> 00:50:07.260
You know it's like when you're dealing with somebody's hair, I'm sure there's some pretty picky hair people, right yeah, probably more so than like they even care about their kids, some of them, right, you know.

00:50:07.260 --> 00:50:17.172
And so it's like those are all lessons that we're learning and if you'll embrace those, you'll actually realize that it's super efficient to explore different things and it gives you a different mindset towards things.

00:50:17.333 --> 00:50:17.534
Yeah.

00:50:17.775 --> 00:50:39.032
Like I'm super into interdisciplinary studies, you know, it's like the concept that we could put 20 people in the room and I don't care where they're from, whether they own a stylist business, whether they own a landscaping company, whether they're an astronaut, we can all approach a problem differently and the, the, the, the solution to that problem could come from absolutely anybody.

00:50:39.032 --> 00:50:49.681
Yeah, there was actually an amazing um thing that I heard where, like, these doctors were working on cancer research, you know, and they were like like really frustrated, like the how to like combat cancer.

00:50:49.681 --> 00:50:59.291
And I guess this like five-star general accidentally walks in on this conference and looks at their map on the screen and he's like, well, we would approach it from all sides.

00:50:59.291 --> 00:51:05.664
That's's good military discipline and like this opened this idea that it's like we'll fight cancer from all sides.

00:51:05.664 --> 00:51:08.900
You know it's like so the idea can come from anybody.

00:51:08.900 --> 00:51:11.057
You know the experience can come from anywhere.

00:51:11.190 --> 00:51:22.599
You know, it's like how often do we have somebody, that's like somebody could be working in your business right now and like see an invention Right that could perpetuate them to billionaire status.

00:51:22.599 --> 00:51:29.382
They could meet a client right that they get along with so well that the next thing you know they're opening a salon.

00:51:29.469 --> 00:51:35.934
You know, and if they have a good rapport with you guys, they're calling you, as long as they're not a block up the street and being unfair.

00:51:35.934 --> 00:51:39.753
They're calling you from you know like and saying, hey, I don't know what to do here.

00:51:39.753 --> 00:51:42.922
I don't know about you guys, but I take that call all day long.

00:51:42.922 --> 00:51:45.275
You have any questions for me?

00:51:45.275 --> 00:51:47.173
Past employee, and I do it actually a lot.

00:51:47.173 --> 00:51:47.876
They get a hold of me.

00:51:47.876 --> 00:51:51.460
You know I help them all that I can, you know, with whatever I can.

00:51:51.460 --> 00:51:54.335
Another thing you're building while you're working.

00:51:54.677 --> 00:52:07.661
Yeah, and I think that there's just a different that's a whole different heart posture for a lot of people and honestly, it requires a deep level of work.

00:52:07.661 --> 00:52:07.983
Yeah, inner work.

00:52:08.003 --> 00:52:21.898
Yeah, you have to get to a point where you're so self-aware that you know you don't want to make somebody feel like you felt before you have to get to a point where you have to heal from those past, what feel like injustices from employees or people you've worked with, to be able to continue the work.

00:52:21.898 --> 00:52:34.472
It's not easy, it's a lot of inner work, like essence literally always says like your business will only grow to the extent that you do, and it becomes like a mantra that you have to recite Am I growing?

00:52:34.472 --> 00:52:42.804
I know I want my business to grow, but can I even sustain where the company can go without my discipline, without my character?

00:52:42.804 --> 00:53:04.655
If I'm, you know, if I'm not paying attention to small like I believe in small details, if I'm not paying attention to the small details, if I'm, if I'm like, more reactionary than than I need to, then I need to learn how to be like more self-aware in those areas, and that takes, it takes a lot to get there oh yeah it really does emotional maturity you?

00:53:04.695 --> 00:53:23.284
know, people don't think that that is a part of business, but it's a huge part of a huge part of business managing people and not being, uh, you know, a canon yeah every single time something doesn't go your way, like yeah that, how you respond, is what you invite other people to respond to you in.

00:53:23.829 --> 00:53:57.632
So if you decide oh, I'm about to just yell at them and are today, that can really affect your tomorrow and affect the people that you are called to lead, Because I do believe everybody is called to somebody, the people that when we were talking about leadership even earlier, it's like as a receptionist, you are a leader.

00:53:57.632 --> 00:54:00.599
The way you do this is incredibly important.

00:54:00.599 --> 00:54:10.237
As a stylist, you are a leader, Like I am a leader in this way and I know that I have to assume this role to cover you, but you need to cover that position.

00:54:10.237 --> 00:54:16.275
You need to cover the people that are even directly under you, because there's somebody under them and it's a circle.

00:54:16.389 --> 00:54:26.554
It's not like a building you know, Like there's always this revolving sense of service and how do we assume that position as a leader?

00:54:26.554 --> 00:54:31.994
Yeah, but I think that always, that always starts with us, that always starts with that, that reflection.

00:54:33.277 --> 00:54:37.898
And, let's be fair, there's a lot of leaders and managers out there that could use a lot of work right Then.

00:54:37.898 --> 00:54:45.242
Like I worked under a lot of them, I can't think of many inspirational leaders I had in my work career you know, like unfortunately, I would love to have some.

00:54:45.242 --> 00:54:51.952
I'd still actually, like you know, like sometimes wish I could like go work under somebody that I felt was like an amazing leader and learn.

00:54:51.952 --> 00:54:54.840
I'm a constant wanting to evolve and grow person.

00:54:54.920 --> 00:55:00.916
You know it's like I'd love to work under a leader that I was like, uh, felt I could learn from and be passionate about.

00:55:00.916 --> 00:55:04.621
But if you're working under a leader that is like Not a good leader.

00:55:04.621 --> 00:55:11.577
You know it's like my thing is Work as hard as you can, grow past them For one.

00:55:11.577 --> 00:55:15.523
Or you know, like people will like There'll be other opportunities that open up for you.

00:55:15.523 --> 00:55:24.947
You know it's like and maybe that that's when you start exploring you don't stay under a bad leader forever, you know, but realize a leader that's trying to build you and realize one that's not worth following.

00:55:24.947 --> 00:55:46.219
And then I think that's where you find like your work ethic will eventually take you past that right, because the next company there probably is a leader there that will appreciate you and build you right and so, but working hard, know, and having those good, you know, like opportunities it's, I think, about the person at McDonald's all the time.

00:55:46.409 --> 00:55:56.418
It's like if you're the best damn McDonald's employee, your immediate manager might see it and not see it because they're an idiot, but somebody's going to see it and that can sometimes be the person on the other side of the counter.

00:55:56.498 --> 00:56:07.778
You know what I look for, that you know, If I'm out at a business and I see somebody that's amazing, like there's this kid that scoops ice cream at Cold Stone.

00:56:07.778 --> 00:56:10.965
I like Cold Stone and he's in there and he's singing.

00:56:10.965 --> 00:56:13.235
He's throwing the ice cream up in the air.

00:56:13.235 --> 00:56:14.759
He's catching it behind his back.

00:56:14.759 --> 00:56:15.742
This is unfortunately.

00:56:15.742 --> 00:56:20.141
I didn't have a business at the time, but he made that job unbelievable.

00:56:20.141 --> 00:56:21.873
He could have just scooped the ice cream.

00:56:21.873 --> 00:56:22.295
You know.

00:56:22.295 --> 00:56:23.672
Little customer service or whatever.

00:56:23.672 --> 00:56:25.719
No, instead he's dancing and throwing it.

00:56:25.719 --> 00:56:27.251
He is the man at this.

00:56:27.291 --> 00:56:42.463
You know it's like and I was like, if that kid was an investment, I would invest right now, because how that kid is doing this, he's going to do everything in life, that's right so there's somebody on the other side of the counter that might see that too and be like I'm taking this kid if I had like I had just sold my other company.

00:56:42.804 --> 00:56:46.092
You know it's like, but if I had a company right then I would have been slipping him a card.

00:56:46.092 --> 00:56:47.255
You know I really would have.

00:56:47.255 --> 00:56:56.572
You know it's like, and so like, realize I think if you continue to show up and do the right thing, like it's going to come around for you yeah and if it doesn't just like me.

00:56:56.652 --> 00:56:58.114
I never wanted to open my own business.

00:56:58.114 --> 00:56:59.117
I never saw that.

00:56:59.117 --> 00:57:05.672
That, like we talked about the last episode, that's for the rich white dude right, the old man, white dude, you know it's like that was supposed to be the company guy.

00:57:05.672 --> 00:57:15.635
But then then you get to the point it's like, well, I'm working past all my managers, I'm a harder worker than anybody at this place, and that's when you know it's time to go for yourself.

00:57:15.974 --> 00:57:16.195
Yeah.

00:57:16.815 --> 00:57:25.384
You know that's that's to me the answer when you're the hardest worker at the business and you're the best leader and the best you know, like at everything you do at the company.

00:57:25.384 --> 00:57:29.067
Now it's just a matter of turning the key into that business, because you got it all.

00:57:30.047 --> 00:57:30.909
Yeah, yeah.

00:57:30.909 --> 00:57:32.170
I think nothing is for nothing.

00:57:32.170 --> 00:57:37.802
I think that you know, a lot of times we work jobs to get the skills, get the tools you know develop as a person.

00:57:46.789 --> 00:57:48.063
And then you know when it's your time, especially if you already have a vision, go for it.

00:57:48.063 --> 00:57:49.081
Yeah, yeah, you know, like sometimes I kind of like don't take this the wrong way.

00:57:49.081 --> 00:57:49.835
I hope bad leaders on people a little bit.

00:57:49.835 --> 00:57:53.320
You know, don't get me wrong, I'd rather have the inspirational leader that you learn from, but at the same time you got a bad leader.

00:57:53.320 --> 00:58:03.880
Use it as motivation, work your butt off and then go out there and be a better leader yeah, learn what not to do yeah, yeah, like I think about this all the time in our bully podcast.

00:58:04.561 --> 00:58:10.277
Uh, this lady, at episode eight, the end of the season, she goes I'm just trying to be the hero that I wish I had.

00:58:10.277 --> 00:58:13.202
Try to be the leader that you wish you had.

00:58:13.202 --> 00:58:18.110
Yeah, right, you're inspiring other people and that people look to us as our leaders in our businesses.

00:58:18.110 --> 00:58:23.726
You know it's like don't be the one you got to show up every day with a smile on your face, no matter how much you're getting your butt kicked.

00:58:23.726 --> 00:58:26.293
Don't be the one that's getting outworked by your staff.

00:58:26.293 --> 00:58:31.293
Don't be the one that cares less than your staff, you know, otherwise you can't expect them to do anything.

00:58:31.293 --> 00:58:45.179
And then when you see somebody that has a good idea, that has like insight and caring and you know like I look for that like bring it, bring it out in them, right, embrace that, embrace the good idea that they just came up with.

00:58:45.179 --> 00:58:49.561
You know it's like you come up with a good idea in my company that's an invention and you're a hard worker.

00:58:49.561 --> 00:58:52.496
I'm right behind you with money and everything I can do to make it work.

00:58:53.639 --> 00:58:54.681
I love it, that's good.

00:58:55.481 --> 00:58:58.402
I want to give you guys a chance to add anything that you think we missed today.

00:58:58.402 --> 00:59:21.235
I know it's an important topic and we said it wasn't going to be a popular one, but your prime evidence of your worth at work ethic inspired your partnership, your caring inspired your partnership and now it's amazing what you guys have done and will continue to do together, and right now I'm sure you're working looking for the next person to build up so you can open the next thing yeah, so we can expand.

00:59:21.637 --> 00:59:25.985
We just look for like-minded individuals, people that have the same values that we can grow with.

00:59:25.985 --> 00:59:33.813
So, yeah, we don't want followers, we're looking for the leader in the person and we want to cultivate that leader so that leader can soar with us.

00:59:33.813 --> 00:59:36.380
Yeah, yeah, beautiful.

00:59:36.860 --> 00:59:37.762
I don't have anything to add.

00:59:37.762 --> 00:59:40.012
I think this was great and I don't have anything to add.

00:59:40.012 --> 00:59:42.554
I think this was great and I don't necessarily.

00:59:42.554 --> 00:59:46.998
I don't look at it from the perspective of it's like oh, this is just unpopular opinion.

00:59:46.998 --> 00:59:48.818
I just feel like it's for who it's for?

00:59:48.818 --> 00:59:57.947
Yeah, it's watering a seed somewhere and everybody ain't going to get the same nutrients yeah, so if you don't like it, just move on.

00:59:57.947 --> 00:59:58.226
Yeah.

01:00:04.210 --> 01:00:05.634
But if it's for you, amen, I mean, keep doing your thing, right.

01:00:05.634 --> 01:00:06.456
You know, I think back to the uh.

01:00:06.456 --> 01:00:11.980
There's a meme out there, you see, and there's the leader sitting in the chair while everybody else is pulling the weight, kind of back to ancient Egypt, look.

01:00:11.980 --> 01:00:15.195
And then there's the leader that's right out front pulling the weight.

01:00:15.195 --> 01:00:17.041
First, be that leader.

01:00:17.302 --> 01:00:17.561
Yeah.

01:00:23.309 --> 01:00:24.351
Underdogs, bootstrappers, game changers.

01:00:24.351 --> 01:00:26.577
I'm telling you life will do a lot how you show up and how you practice.

01:00:26.577 --> 01:00:28.701
Don't sit in the corner and do the bare minimum.

01:00:28.701 --> 01:00:32.115
You're being unfair to yourself, not that company.

01:00:32.115 --> 01:00:33.619
Work your butt off.

01:00:33.619 --> 01:00:36.690
Get to the next level, prove them wrong.

01:00:36.690 --> 01:00:39.597
You're practicing for your future, not for theirs.

01:00:39.597 --> 01:00:40.860
See you next time.

01:00:42.344 --> 01:00:42.445
Bye.